- Pindrop Security
Authenticating the Future of Communication
Pindrop is transforming the future of communication through cutting-edge voice authentication and fraud prevention technologies, enabling businesses to verify identities, prevent threats, and ensure secure, trusted interactions across every call.
Voice Authentication
Fraud Detection & Prevention
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- Pindrop Security
Leading the Future of Voice Authentication
- Advanced Voice Authentication
- Real-Time Fraud Detection and Prevention
- Device and Environment Intelligence
Empowering secure, seamless communication through advanced voice intelligence, Pindrop is at the forefront of innovation—protecting identities, preventing fraud, and building a future where every voice is trusted.
- Pindrop Security
Catch fraud before it costs you
Reduce fraud losses + call times with comprehensive solutions, optimized for contact centers like yours.
Fraud detection
Minimizes false positives to reduce fraud losses, and increase customer protection at every stage of the call with real-time detection.
Multifactor authentication
Analyzes call metadata, behavior, and more to verify customers quickly, without the need for outdated security methods like OTPs.
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Deepfake detection
Distinguishes between human and synthetic audio early in the call by analyzing speech characteristics.
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IVR fraud
Detects account reconnaissance and alerts agents to suspicious activity in your Interactive Voice Response (IVR) system.
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IVR containment
Verifies callers in the Interactive Voice Response (system)—helping spot fraud before it reaches an agent.
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Voice analysis
Matches the caller’s voice to their enrolled voice profile in the background without requiring caller or agent action.
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Our Products
Our Product, Your Voice Security Solution
Our product leverages advanced voice authentication and fraud detection to secure every interaction, helping businesses protect their customers and build trust with every call.
Voiceprint Technology
Real-Time Fraud Detection
Pindrop® Passport
Legacy authentication systems are time-consuming for your agents and customers. Enable seamless, highly effective security measures with an advanced multifactor authentication solution.
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Pindrop® Protect
Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.
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Pindrop® Pulse™ Tech
Fortify your contact center with modern deepfake detection technology designed to work with our multifactor authentication and fraud detection solutions. Get liveness scores to determine if a caller is human.
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Pindrop® Pulse™ Inspect
Apply our audio deepfake detection solution to uploaded or linked content from media sources or the web. Determine if what you’re hearing in an audio file is synthetic or human.
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"Wow what great service, I love it!"
“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”
Steve Furlong
Director of Fraud Management, First National Bank Omaha
"Affirm is the real deal! It's really wonderful."
“The original technology was created by Pindrop; they are the originators of fraud detection; how could we choose anyone other than them?”
Colleen Cole
VP of Call Center, Michigan State University Federal Credit Union
"I will refer everyone I know."
“Prior to working with Pindrop, we had no visibility but now we can recognize and categorize different types of fraud – not only via the phone channel but also mobile deposit and online banking – and identify trends.”
Erinn O’Keefe
Fraud Analyst, Affinity Plus Federal Credit Union
One of the best Service
Top rated company
- Work Process
How it works
Spend less time writing a plan and more time building your business. We help you with the tools you need to communicate your idea.
Voice & Call Analysis
Pindrop begins by analyzing the caller's voice, device, and call metadata in real-time, capturing over 1,300 unique audio features to build a comprehensive profile.
Step 1
Risk Assessment & Voiceprint Matching
The system compares the caller’s voice to a pre-existing voiceprint database, looking for any signs of fraud, such as voice anomalies or device inconsistencies.
Step 2
Real-Time Decisioning
Pindrop delivers an instant trust score, enabling businesses to take immediate action—approve, flag, or block the call—ensuring secure and efficient customer interactions.
Step 3
Experience Voice Security Like Never Before
Discover next-generation voice authentication and fraud prevention that delivers unmatched accuracy, speed, and trust—redefining how you secure every call.