Pindrop Security
Cut costs + save time with IVR authentication
Verify callers in the Interactive Voice Response (IVR) system, speeding up average handle time (AHT) and catching more fraud before it reaches an agent.
- Real-Time Fraud Detection and Containment
- Seamless Integration with IVR Systems
- Enhanced Customer Trust and Experience
Proactively Detect and Contain Fraud in Real Time, Ensuring Your IVR System is Secure, Efficient, and Trusted by Every Customer.
Why Choose Pindrop Security?
Pindrop Security
IVR Containment Service by Pindrop Security
Pindrop’s IVR Containment Service is designed to safeguard your IVR (Interactive Voice Response) systems from fraud and unauthorized access. Using advanced voice analytics and machine learning, this service actively monitors and detects suspicious activity in real time. Once a potential fraud attempt is identified, it immediately isolates the fraudulent call, preventing further damage without disrupting the experience for legitimate callers.
80
Up to 80% Fraud Detection Rate
99.2
99.2% Accuracy in Deepfake Detection
88
88% Reduction in Fraud Incidents
"Wow what great service, I love it!"
“Pindrop performed for us 34% better than what we projected in fraud loss cuts.”
"Affirm is the real deal! It's really wonderful."
“The original technology was created by Pindrop; they are the originators of fraud detection; how could we choose anyone other than them?”
"I will refer everyone I know."
“Prior to working with Pindrop, we had no visibility but now we can recognize and categorize different types of fraud – not only via the phone channel but also mobile deposit and online banking – and identify trends.”
